bamboo ink not working after digitizer replacement

The product number for my laptop displays as the following: 1KT49UA#ABA.īefore attempting to post anything online, something I don't usually prefer to do, I restarted my laptop three times, updated my laptop, restarted the pen twice, and tried to milk every available internet source about these two products, to no avail as to why they stopped working together. I can't guarantee it will work the same way on your Surface so I'd try this last.Thank you for the help. It will prompt you to restart your computer, and afterward it should automatically reinstall the driver. If all of that still doesn't work you could try checking the 'Delete the driver software for this device' box during step 4 in the instructions above. If it still doesn't work you can mess with updating the driver from this screen, just right-click 'Intel(R) Precise Touch Device' and click 'Update Driver', then 'Search automatically for drivers.' Follow the prompts, up to and including checking Windows Update if things still aren't working. Once complete, click the 'Action' item in the menu bar, then select 'Scan For Hardware Changes'.Right-click on 'Intel(R) Precise Touch Device' and select 'Uninstall Device'.Locate and expand the 'Human Interface Devices' category.Open the Start Menu and type 'Device Manager' then click the result for Device Manager.

Ensure that you have a mouse plugged in/connected as modifying this driver will temporarily disable the touchscreen.

If you want to try it you can follow these steps: If that doesn't work you can try reinstalling the Intel Precise Touch Device driver.

I'd try checking for updates, first of all. All of my googling points to either steps I've already tried or 'Take your device into a Microsoft Store', which is less than helpful advice in 2021 - given the pandemic and Microsoft shuttering their stores nationwide. I'm a bit at my wit's end, and hoping anybody here might know of some fixes I don't. Used both pens on either Surface - no effect.Downloaded Surface Pro 6 drivers from Microsoft, no effect.Ran Surface Diagnostic Tool on Pro 6, no effect.Pen tip itself still has no effects on either Surface. Wife's Pen now has working LEDs, will pair with Bluetooth, and pushing eraser prompts Inking Workspace, but no other effects. Took out battery and replaced it with new battery, on both pens.My wife's Surface Pro 7 (Windows 10) is having the same issue. no writing - in Windows UI nor drawing apps.I just started having an issue within the last week or so with my Surface Pro 6 (Windows 11 Beta) and Surface Pen.

Bamboo ink not working after digitizer replacement